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Drive business growth, secure your workforce and predict the future with confidence.
About Us
Who We Are
We founded UpTime365 in 2012 to pursue a cause much greater than ourselves and build a company guided by four key principles:
Advance our purpose
of harnessing the power of innovative technology to make the world safe, efficient and predictable.
Offer our people
a sense of purpose, belonging and satisfaction.
Operate in a manner that protects
people, customers, partners and the environment.
Generate profit and maintain the will
to keep advancing our purpose long-term.
Our Services
Explore The UpTime365 Solution
Infrastructure
By architecting and deploying the infrastructure of the future, UpTime365 drives digital transformation for your business.
Cloud
We offer a suite of cloud consultation services designed to help you build and adopt multi-cloud architectures that are enterprise-ready.
Small Business
Small businesses drive innovation and growth, offering personalized services, fostering community, and creating local job opportunities.
Cyber Security
Our risk-based approach to cybersecurity helps identify and mitigate risks, ensure compliance, and improve your security posture.
Managed Services
With UpTime365, proactively manage and optimize your business’s critical technologies, including cloud, security, and networking.
Marketplace
Our marketplace offers cost-effective business applications designed to streamline operations and enhance productivity for all businesses.
Testimonials
What Say Our Clients
★★★★★
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Uptime 365 was very responsive, and followed-through on a tight time
schedule. All communications were excellent. They solved a Cisco networking issue which was causing lots of grief. I highly recommend them for your Cisco networking needs.
★★★★★
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We had serious issues with our firewalls, and Uptime365 resolved it in a short period of time. We also outsourced our cyber security SOC ops to them, and boy they are responsive and always complete tasks fast. Very professional and reliable to work with.
★★★★★
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These guys are definitely the best for IT solutions. They helped to re-design and develop our cloud system; resulting in a more smooth and faster browsing experience for customers using our cloud application. I am so pleased with all the great support they provided. Not only did we get higher conversion rates, but we also had peace of mind knowing that some of the technical work was done by them. Highly recommended.
FAQs
Frequently Asked Questions
Who is your customer base?
Our customer base is made up of organizations of all sizes – from small mom and pop shops to large businesses with complex technologies. We also support data centers and mission-critical production environments.
Do you have a Service Level Agreement (SLA) for your services?
Yes, we have Service Level Agreements (SLA) for all the services that we offer.
What happens if you are not able to fix the problem with my IT?
All our engineers are industry certified and have several years of technical experience. Our service is backed by 100% satisfaction guarantee. If we can’t fix the problem, no other IT company can!
How do I know that you will not take my network down?
We follow industry standard change management and disaster recovery procedures with a solid roll-back plan. Before we make any changes to your network, we will first educate you on the potential impact it may cause. We will only make the change following your approval.
We have a complex enterprise network. How confident are you that you will be able to wrap your head around it?
All our engineers are industry certified and have previous TAC experience. Also, we have a proven methodology that speeds up our turn-around time from the network discovery phase to the solution implementation phase.
Do you use your own tools for remote access when you are providing support?
Yes, we provide a remote access tool that is compatible with most computers.
Can we give you remote access with our own tools?
We understand that some network environments may be more restricted than others. We are flexible to work with any remote access method that meets your comfort level as long as it does not slow down our work rate.
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